September 11, 2011
at 8:25 pm /
#4642
Hi,
I am finding some problems with opening and working on some files that I have that where created with 3D canvas, I am getting error #0 with it crashing out to desktop. Some other files will open but it is somewhat frustration that models that I had created I cannot now do anything with and I am at a loss as to what to do <!– s:? –><img src="{SMILIES_PATH}/icon_e_confused.gif" alt="" title="Confused" /><!– s:? –>
September 15, 2011
at 9:29 am /
#25947
Can you send them to <!– e –><a href="mailto:support2@amabilis.com">support2@amabilis.com</a><!– e –>? I can have a look and see what is wrong with the files.
September 19, 2011
at 7:03 pm /
#25949
Sorry for the delay in replying, I have sent you two files to have a look at, hopefully you can figure out what is wrong with them.
Thanks,
September 20, 2011
at 5:58 pm /
#25950
feel free to send them to me, as two heads are better then one, or so they say. I am quite willing to help and have spare time, being semi retired.
Peter(at)tsnz.co.nz
September 23, 2011
at 6:17 pm /
#25948
I have this straightened out now. There should be fix available in the next two weeks.