Reinstall issue

Absolutely Pete, I have had 3DC a long time and I never saw it behave like this either which led me to believe it had to be something outside of software. But it’s a confirm now. Tested it several times. If I turn off the external hard drive it gives me that resource is missing error. What threw me is I thought it was referring to software. It’s referring to the drive itself. What I can’t figure is why it wants to look at the install file after its installed.

I reinstalled 3DC 7, registered, everything went fine. Closed it and went home for the day. andlt;gandgt;

Got back to work but I get this message when trying to start 3dC

‘The feature you are trying to use is on a network resource that is unavailable.’

Then it gives me a drop-down combo box and a Browse button to find 3DC.msi.

Clicking on anything just results in an endless loop of configuring 3dC and the only way to exit is to Ctrl-Alt-Delete. I don’t get it, it was working fine the other day where I closed and reopened several times to make sure the plug-ins were working.

Thanks,
Rich Garber

Forgot to add that another dialogue opens saying error 1706.

Rich

I’m sorry I don’t know what could have happened.

Maybe uninstall/re-install will fix it?

Tried it again, same thing. Here’s what I did. I uninstalled 3dC using Add/Remove. I did a Registry clean. I reinstalled after reboot. I installed help. I installed Trainworks all downloaded today. I registered, pro version shows. I went to Tools and enabled Trainworks. I closed 3dC and reopened. I imported a DST model. Went just fine. Closed 3dc left it alone for the rest of the day. Reopened this evening and the error starts up again going through a configuration sequence and wanting to reinstall something, then giving an error 1706.

Hold on a minute… I think I got it figured…

I rebooted but remembered I had my external hard drive running when I installed because I keep all the files on it. Which means I ran the install files directly from the external drive. I normally keep that drive off. So during the reboot I turned it on just on a hunch that maybe 3dC is looking for the drive? And 3dC opened up. I’ll reinstall copying the files to my regular drive and install that way. Then it should open fine.

Whew. Glad you figured it out. It was sounding pretty strange. I have installed and de-installed version 7… well… more than a few times since I rebuild my system a lot. I can’t recall encountering that. It has me being extra careful now, since I just installed a NAS. (network attached storage)