character rigging and export problems

I bought 3DC Pro so I could rig and animate models I’ve already built in other programs and export them as Shockwave files. I’ve had some success but also a lot of problems and so far haven’t gotten anything useable – but hope to.

I’m using version 7.1.1.2. I can export bone animations to Shockwave with XP Pro 32 bit but am totally unable to do so with Vista 64 bit. I am totally unable to save a custom skeleton as a library item. I use ctrl/alt/select to select the root bone but the new file button tries to ‘open’ instead of ‘save’ on either system. How can I save a custom skeleton? Should this program work with Vista 64 bit or should I move the project to a different computer?

Thanks,

Sue