9.1 Build 1095 Unable to initialize Direct3D

I am persistently receiving the error "Unable to initialize Direct3D" when I try to start 3DCrafter 9.1 build 1095. When I click on OK, I continue to get this error another few times, then I get "Run-time error ’91’: Object variable or With block variable not set", followed by 3DC has stopped working and it exits. I have previously tried the earlier 9.0 and 9.1 builds and they gave the same error. I have uninstalled both 9.1 and 8.2 and the installed 9.1 again, I still get the same error.

I’ve tried running 9.1 as administrator, but then I get error #372 followed by 3DC has stopped working and it exits.

I am running Windows 7 Pro x64 with an ATi (AMD) Radeon 4870×2 video card running the latest (Catalyst 11.7) drivers (and have had the same error running at least the previous 2 driver versions). 3DCanvas 8.2 was running OK before I uninstalled it in an attempt to fix this error with 9.x.

Maybe you could try DirectX End-User Runtime Web Installer[/url:3qszmqy7] to have an up-to-date DirectX 9?

Thanks for the suggestion.

I tend to keep DirectX up to date, but ran the installer again just to check – it finds no updates, but thanks anyway.

Paul

Can you please send the file &quot;3DCrafter.log&quot; from the 3DCrafter 9.1 to <!– e –><a href="mailto:support2@amabilis.com">support2@amabilis.com</a><!– e –>? I can have a look. Maybe it has something useful in it indicating the cause.

&quot;admin&quot;:3jvq56vq wrote:
Can you please send the file &quot;3DCrafter.log&quot; from the 3DCrafter 9.1 to <!– e –><a href="mailto:support2@amabilis.com">support2@amabilis.com</a><!– e –>? I can have a look. Maybe it has something useful in it indicating the cause.[/quote:3jvq56vq]
I sent the file last week. I had a look myself and didn’t see anything in there that seemed to suggest a problem.

Oops, sorry. I read it but neglected to respond. There wasn’t anything obvious in the log, but it did give me an idea of where the problem lies.

I know some people are having troubles with 3DCrafter on 64 bit Windows. I haven’t been able to track it down yet, but am working with one fellow on it and am narrowing it down.

I installed W7 64 bit twice since the beginning of the year (last time 2 days ago) and I was lucky (as it seems…) not to have any such problem with 3Dcrafter.

Maybe it’s because I also install some software like crazybump which installs &quot;things&quot; DirectX related.

&quot;admin&quot;:2srytg5a wrote:
Oops, sorry. I read it but neglected to respond. There wasn’t anything obvious in the log, but it did give me an idea of where the problem lies.

I know some people are having troubles with 3DCrafter on 64 bit Windows. I haven’t been able to track it down yet, but am working with one fellow on it and am narrowing it down.[/quote:2srytg5a]
OK, good to know. If there’s anything I can do to assist in tracking the potential 64-bit troubles, I’d be happy to help.

Paul

&quot;PaulH2&quot;:251jed7l wrote:
&quot;admin&quot;:251jed7l wrote:
Oops, sorry. I read it but neglected to respond. There wasn’t anything obvious in the log, but it did give me an idea of where the problem lies.

I know some people are having troubles with 3DCrafter on 64 bit Windows. I haven’t been able to track it down yet, but am working with one fellow on it and am narrowing it down.[/quote:251jed7l]
OK, good to know. If there’s anything I can do to assist in tracking the potential 64-bit troubles, I’d be happy to help.

Paul[/quote:251jed7l]
I guess not…

I moved from Train Sim Modeler to 3DC initially due to better support and functionality, later for Rail Simulator support, but if I can’t even start the program, that doesn’t do me much good. Looks like I’m going to have to go and learn to use Blender.

There’s a large number of possible reasons for this happening. Usually it ends up on being a Windows configuration problem. But, I can’t say &quot;Re-install Windows&quot; even though I am sure that would resolve it.

I’ve just released a new version of 3DCrafter. There isn’t anything specific that I have done that I think will resolve the problem, but it’s possible the release resolves it anyhow.

But, even if this release doesn’t resolve the problem it now includes a few &quot;test&quot; functions to try to track down the cause of problems. They are called &quot;VerifyInstall1.exe&quot;, &quot;VerifyInstall2.exe&quot; and &quot;VerifyInstall3.exe&quot;. If you are still having problems with the current release, could you try each one in succession and see which, if any successfully run, and what error message is returned.

This release also includes new diagnostics in a file called &quot;3DCInitialize.log&quot; whic is stored in the root of your c drive.

Once I know which of the &quot;verifiers&quot; fails, I can do more to track down the cause of the problem.

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